I am a dedicated professional with an interior design background. I prioritize delivering excellent service and ensuring that customers feel valued and satisfied.
Curriculum
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Shop Manager | Rituals Cosmetics 2023 - Current
As a Shop Manager at Rituals, I am responsible for ensuring the highest team performance by focusing on delivering the Feel Good Experience to every customer. I create strategies to achieve and exceed KPIs while also prioritizing the well-being and motivation of my colleagues.
My leadership approach is based on collaboration, ownership, and consistency. I guide the team to deliver exceptional service, maintain strong visual standards, and uphold the essence of the Rituals brand in every detail of the store experience.
Interior Designer | Autonomous 2020-2023
As an independent interior designer, I worked closely with clients, helping them choose products, making sales, and presenting design ideas effectively. I built strong client relationships based on trust and open communication, translating design concepts into practical solutions. Meeting project deadlines and keeping promises was my priority, showing my dedication to making clients happy. This experience gave me a well-rounded skill set, including design, customer relations, sales, presentations, and a commitment to great work. I look forward to applying these skills in a new role to create positive customer experiences
Architect | Szoma Architecture 2016 - 2020
During my tenure as an architect at Szoma Arquitetura, I've gained valuable experience working on a variety of projects, ranging from corporate, commercial residential, and institutional domains. My role involved taking the lead in initiating client relationships, overseeing both the conceptual and technical design phases, creating project budgets and timelines, and ultimately ensuring the successful execution and completion of each project. This diverse experience has enhanced my ability to excel in precision, creativity, and effective project management.
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Digital|Social Media Marketing 2021 - SUPERNOVA
Specialization in Lighting Design 2020 - Waldir Lighting School
Degree in Architecture and Urbanism 2018 - Catholic Univesity of Santa Catarina
Administration Technical Course 2011 - Yellow School
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Autocad
Revit
SketchUp
V-ray
Lumion
Photoshop
Illustrator
CorelDraw
Microsoft Office
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Fluent in English
Native in Portuguese
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Team Player
5S - Methodology
Problem-Solving
Project Management
Proactive
Innovative
Adaptable
Creative